Delivery management
The calculation of shipping costs and packaging
If I order my part on the web:
When you order a part on our website, the shipping costs are calculated just after you have entered your delivery address. Therefore, the payment you have to make at the end of the order process includes the price including VAT of the part to which the shipping costs are added. As soon as the payment is validated, Codimatra is responsible for filming, packaging and finding carriers according to the destination, the size and the weight of the part.
If I go through a parts advisor:
If you have contacted (by phone or email) our spare parts department for a part, our transport department will calculate the shipping costs according to the desired delivery address and the weight of the part. This service is also responsible for finding the best possible carrier. As for a web order, the shipping department will check, put plastic film and package the part. Finally when the carrier arrives, they take care of loading the truck.
Given the technicality and the amount of money involved in a construction machine, it is not possible to order a machine directly on our website. However you can view photos, prices and delivery is open to all countries. Contact our second-hand machine service to find out the specific features of the machine you wish to acquire. Our teams then load the machine either on our Codimatra truck or on the truck of specialized carriers in exceptional convoys. Shipping is also enviseagable for overseas countries. Codimatra can deliver even machines with higher tonnage, you can even request the delivery of your machine with special equipment (buckets, hydraulic breakers...)
What if I opt for the removal at the Codimatra store?
You live or are close to the Lot-et-Garonne region? Opting for the removal of a second-hand spare part on the park can be advantageous for you because you will not pay any shipping costs. You can also check this option during your web order or specify it during your contact with our technical sales. You can then come to our park near Agen with a vehicle equipped for the transport of parts. Of course, our shipping service is responsible for preparing and packaging your room before your arrival. Once you have arrived at Codimatra, our services help you load the part.
Have you found the part or machine you need and are worried about the delivery terms?
Find below all the advantages of taking charge of the delivery by us.
