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Personal data

In the age of digital and the digital economy, we want to build and strengthen relationships with all our customers based on trust and mutual interest. As a result, we have developed this privacy policy to keep you informed of the collection and use of personal data that you provide to us.

This policy is regularly updated. We therefore invite you to consult it regularly on the website https://www.codimatra.com/ or in an agency to learn about the current version of our Policy.


We may collect personal data directly through the use of our website, by telephone, by mail or on site or indirectly through our authorised or accredited agents, when requesting information and/or documentation, making reservations, subscribing to loyalty programmes, placing orders, registering for a competition, promotion or newsletter, replying to a survey or questionnaire.

The information that may be collected includes, but is not limited to:

- your marital status (title, surname, first name, date of birth and place of birth only if you are a member of one of our loyalty programs);
- your contact details (address, e-mail address, telephone and/or fax numbers);
- details of your professional activity
- your delivery and/or invoicing address, if applicable;
- the credit card number in case of payment by this payment method;
- the history of the reservations and purchases you have made,
- the pages of the site you visited (for statistical purposes and promotional targeting);
- the pages of the site you visited (for statistical purposes and promotional targeting);
- the type of browser and medium (tablet, computer or mobile) you use and possibly your IP address (only for system administration    and/or statistical purposes and without identifying any other individual information);
- your opinion on our products and/or services;
- the content of our correspondence in any medium whatsoever (mainly for archiving purposes).

These data constitute personal data (hereinafter referred to as "Personal Data")


Processing based on the execution of your contracts

In order to offer you appropriate services, we may ask you to provide us with personal data, which will be processed electronically, the details of which are given below.

For the management of your reservations and purchases:

The data collected during the creation of your account and/or a purchase are necessary to:

- Establishing your identity,
- The correct treatment of your rentals and/or purchases
- If necessary, the correct processing of your delivery,
- The management of your customer account,
- The prevention of non-payment and the fight against fraud by setting up an anti-fraud control,
- Where applicable, the processing of the recovery.
These data are as follows:

Civility data :

Civility, surname, first name 

- to establish your identity

Mailing address :

- for sending your orders

Billing address :

- for invoicing purposes

E-mail address :

- to send follow-ups of your orders or offers

Mobile phone number : 

- for sending order tracking information

Bank information :

- to make the payment

Purchasing history  :

to send offers based on your favorite products or propose you special offers based on quantity of commands

Company name (for professional customers) :

- for sending your orders and invoicing

SIRET number (for professional customers) :

- to establish the invoicing

Intracommunity VAT number (for business customers) :

- to establish the invoicing

Activity information and NAF code :

- to send offers on the products of your business

Processing based on legitimate interest :

We also process your personal data for the purposes of our customer service department, in particular for after-sales processing.

For this purpose, the data collected are as follows:

Civility data :

Civility, surname, first name 

- to establish your identity

Customer number :

- to establish your identity

Company name (for professional customers)

- For sending your orders and invoicing

E-mail address :

- to send follow-ups of your orders or offers

Mobile or company phone number :

- for sending order tracking, for making appointments

Purchasing history :

- for the processing of after-sales service

Bank information :

- To proceed with the possible reimbursement

Treatments based on your consent

We may also process your Personal Data for the purposes of prospecting, loyalty, animation and commercial information operations, statistical studies, monitoring of the pages consulted on our websites and the navigation pattern of visitors to these websites and also for targeting for our marketing campaigns subject to your prior and express consent (opt-in) when these operations take place electronically or their absence of opposition (opt-out) in other cases.

Civility data :

Civility, surname, first name 

- to establish your identity

E-mail address :

- for sending emailing

Mobile or fixed telephone :

- For sending promotional campaigns by SMS or answering machine message

Date of birth :

for targeting promotional campaigns

Purchasing history :

for targeting promotional campaigns

Details of your professional activity :

for targeting promotional campaigns

IP address :

- for the geographical location

History of navigation on the website :

- for targeting promotional campaigns

Interests, tastes, preferences :

- for targeting promotional campaigns

Some of this Personal Data may be collected and stored temporarily and directly by cookies when you use our websites. We mainly use cookies to recognize you when you log back into our websites and to display content that may match your interests. In this case, you have the option of accepting or rejecting these cookies either by modifying the settings of your internet browser or by modifying the cookie settings via the cookie information banner. However, if you refuse the cookies necessary for the operation of the site concerned, the use of our website may be altered.

Through these cookies and other similar technologies, we may also collect data about your location when you browse our website to sell targeted advertising campaigns or studies to advertisers. In particular, we can deduce your approximate instantaneous location based on your IP address. We do not perform geolocation but we can deduce the access point of your connection according to the IP address. Nevertheless, some modules of our site may use a geolocation system (for example, Google Analytics modules from Google). You can disable its geolocation functions through the options and settings of your operating system.

We may also collect personal data including location data (geo-location, number of hours of use, use of equipment, etc.) through the use of connected services related to your equipment. This information is intended to prevent the theft of the equipment, to monitor the maintenance of the equipment under a possible contractual guarantee and to preserve our rights in the event of implementation of the retention of title clause.

In any case, we ensure that we process your personal data exclusively for purposes that comply with the principle of proportionality.

We would like to point out that the synergies between our various activities can enable us to offer you relevant commercial offers. To this end, your Personal Data may be disclosed to other Dubreuil Group subsidiaries listed on the website www.groupedubreuil.com for commercial prospecting, subject to your prior consent. In any case, any prospecting as well as any transfer or rental of data for commercial prospecting purposes will only be carried out with your prior consent prior to the transfer or rental of your data.  

We also offer you the opportunity to benefit from improved navigation, including additional services based on your tastes and preferences. As such, we transmit some of your Personal Data to third party partners who may collect certain data that you make public on the following social networks: Facebook, youtube, linkedln. This data is analyzed to deduce your tastes and preferences and allow us to offer you offers or products that meet your expectations. You can of course object to this specific processing.

Recipients of your Personal Data

All Personal Data being confidential, their access is limited to the following recipients:

our company, our corporate officers and our employees in charge of contract management;
our company Holding Groupe Dubreuil and all these employees in its capacity as Subcontractor of certain support activities;
our service providers and/or commercial partners for the purposes previously stated and only within the limits of the missions entrusted to them.
Conditions for processing and storing your Personal Data

The "processing" of your Personal Data includes, in particular, the use, storage, recording, transfer, adaptation, analysis, modification, declaration, sharing and destruction of Personal Data as necessary in the light of circumstances or legal requirements.

All Personal Data collected are kept for a limited period of time depending on the purpose of the processing and only for the period provided for by the applicable legislation.

Links to other websites not controlled by the Company or subsidiaries of Groupe Dubreuil

Our website may provide links to third party websites that may be of interest to you.

We have no control over the content of third party sites or the privacy practices of such third parties that they may collect. As a result, we disclaim any responsibility for the processing of your Personal Data by these third parties. It is your responsibility to inform yourself about the personal data protection policies of these third parties.

Transfer of your Personal Data

Your Data may be transferred to our Business Partners or Service Providers for the processing identified above and only within the limits of the missions entrusted to them. These people may contact you directly from the contact details you have provided us.

We ensure that our service providers and business partners guarantee the security and confidentiality of your Personal Data in compliance with applicable laws and regulations.

We may also transfer your Personal Data to the French and third country authorities in accordance with applicable regulations.

Most of the processing of your Personal Data will take place within the EU. Nevertheless, by exception and if the performance of the service justifies it, processing of Personal Data may be carried out outside the EU provided that they comply with the conditions specified by the regulations in force.

Security of your Personal Data

We take care to protect and secure the Personal Data you have chosen to provide us with in order to ensure their confidentiality and prevent them from being distorted, damaged, destroyed or disclosed to unauthorized third parties.

We have taken physical, electronic and organizational protective measures to prevent any loss, misuse, unauthorized access or disclosure, alteration or possible destruction of such Personal Data.

However, it is important that you exercise caution to prevent unauthorized access to your Personal Data. You are responsible for maintaining the confidentiality of your password and account information. Therefore, you must ensure that you log off when you share the same computer.

Right of access and rectification of personal data

We have put in place Personal Data protection measures to ensure that your Personal Data is used in accordance with the above purposes and to ensure that it is accurate and up to date.

You have a right of access to your Personal Data. In addition, you have the right to request the rectification, updating or deletion of your Personal Data. You also have the right to obtain access to your Personal Data held by our company.

If you have an account, you can exercise your rights by logging into your account. Otherwise, you can exercise your rights by returning the form; indeed, each email sent for direct marketing purposes has a link allowing you to unsubscribe or modify your personal data. Otherwise, you can also exercise your rights by sending an e-mail to the following address: rgpd@codimatra.com

Depending on the scope of the request, we reserve the right to charge the requester a reasonable flat-rate amount to cover the costs associated with access, rectification or deletion operations.

We reserve the right to refuse access to your Personal Data in the cases provided for by applicable regulations.

Conflict resolution

We are committed to ensuring the protection of the Personal Data entrusted to us. Thus, if you have reason to believe that the security of your Personal Data has been compromised or misused, you are invited to contact us via the following e-mail address: rgpd@codimatra.com.

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